Humanização em Saúde: Relação Entre os Profissionais de Saúde / Humanization in Health: Relationship Between Health Professionals
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Abstract
Objetivos: Caracterizar o nível de satisfação dos profissionais de saúde frente ao relacionamento interprofissional em um Hospital Escola do Sul de Minas Gerais. Materiais e Métodos: Trata-se de uma pesquisa qualitativa embasada no relato dos próprios membros da equipe. As entrevistas foram gravadas e, após transcrição, estudadas com base no referencial da análise de conteúdo em sua vertente temática. O referencial teórico articulou contribuições da Política Nacional de Humanização (PNH, 2003). Resultados: Observou-se ineficiência da comunicação entre os profissionais, pouca abrangência do tema de PNH, além de discórdias entre os profissionais. Conclusão: A relação entre os profissionais de saúde que trabalham na instituição em que a pesquisa foi realizada não satisfaz seus membros, pois quase a totalidade ressalta principalmente a ausência de comunicação, item dito essencial para uma relação interprofissional de qualidade.
Palavras-chave: Relação Profissional, Humanização da Assistência Hospitalar, Atendimento em Equipe.
ABSTRACT
Objective: To characterize the satisfaction level of Health Professionals Front interprofessional relationship in a Hospital School in southern Minas Gerais. Materials and Methods: Qualitative research based on the reporting of the team own members. The interviews were recorded and, after transcription, they were studied based on content analysis of reference in its thematic aspect. The theoretical framework articulated contributions of the National Humanization Policy (PNH 2003). Results: Inefficiency of communication between professionals, the limited scope of the topic of PNH with the workers, and disagreement between professionals were observed. Conclusion: The relationship between health professionals working in the institution where the research was carried out does not satisfy its members, since almost all of them highlight the lack of communication, which they consider an essential item for an inter-relationship quality.
Keywords: Professional Corporation, Humanization of Healthcare, Health Care Team
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